How to get publicly insured therapy in Germany through the consultation, referral code and appointment service, where to find queer-affirming practices and what to look for in the first appointment.
You are looking for a therapist and you don't want to spend the first session explaining why you love a man, or why your name doesn't match your ID. That isn't a luxury. When you feel understood in therapy, it is easier to open up. This piece shows how the route to publicly insured therapy in Germany works, where to find queer-affirming practices and what to look for in the first appointment. Information as of October 2026. It does not replace medical or psychotherapeutic advice.
What "queer-affirming" means
It describes therapists who know their way around sexual and gender diversity without you having to educate them, and who don't reduce you to your orientation or identity. It is not a protected professional title, and we know of no single, widely accepted seal for it. So you have to look closely yourself.
Supply is tight. In its brochure on finding psychotherapy, Schwulenberatung Berlin writes that there are not enough therapists with a statutory-insurance licence, and even fewer who also work in a queer-affirming way. Expect to need patience and several attempts. Keep in mind that a practice without a queer profile can still be good, and a directory entry is no substitute for your own sense of the conversation.
The route to insured therapy
The details come from 116117.de, as of October 2026. They apply to people with statutory health insurance in Germany.
- Psychotherapeutic consultation (Sprechstunde). It happens before any treatment. It clarifies whether there is a psychological diagnosis and which treatment fits. You don't need a referral. You may have first appointments with several therapists.
- Book an appointment. Without a referral code, you book the consultation online or by calling 116117.
- Referral code. After the consultation you may receive form PTV 11 with a code, marking outpatient psychotherapy as "required promptly". With the code, the appointment service arranges a slot for acute treatment or for trial sessions. Trial sessions are get-to-know-you sessions before the actual application to your health insurer.
- Deadlines. In general the wait should be five weeks at most: one week to arrange the slot, and the appointment itself no more than four weeks later. For acute treatment the limit is three weeks. If practices can't offer a slot in time, a slot at a hospital or hospital outpatient clinic must be arranged within one further week.
Acute treatment covers up to twelve sessions of 50 minutes and needs no approval from your insurer. It is meant for crisis support and stabilisation.
Finding queer-affirming practices
- QueerMed Deutschland. A nationwide directory where you can search for sensitised practices, practitioners and clinics, with filters for language and accessibility. According to the site it is based on community experience and recommendations. The site doesn't say which criteria apply for inclusion.
- transdb.de. A directory of trans*-friendly services. Schwulenberatung also lists it in its brochure.
- LGBTI counselling centres.* According to that brochure, they can recommend therapists specifically. Ask the centre in your city.
- Appointment service and health insurer. Ask there too, but expect them to say little about queer sensitivity. The brochure reports this from the counselling centre's experience.
In the first appointment
The first appointment is also your conversation with the practice. No generally recognised checklist exists. These suggestions come from experience, not from studies:
- How do you work with queer clients? An honest answer beats a polished one.
- How does the person react when you mention your partner or your name? Wrong pronouns or a surprised follow-up question can be a sign.
- Is there room for what brought you in? Your orientation or identity isn't automatically the cause of your complaints, and a good practice won't treat it that way.
If it doesn't fit, that is not a failure. You may have further first appointments.
Spotting signs in advance
Sometimes the practice profile already tells you something. Does the practice name sexual and gender diversity as a focus, is it listed in a directory like QueerMed, or do the registration forms go beyond two genders? None of this proves quality, but it may spare you a disappointing first session. If a counselling centre recommends someone, ask whether the recommendation rests on feedback from clients.
If it's acute
Waiting times don't help if you feel bad today. TelefonSeelsorge is free and anonymous, reachable day and night on 0800 111 0 111, 0800 111 0 222 or 116 123, and also by chat and email. If you are in immediate danger, call the emergency number 112.
In short
The search takes time and can be frustrating. With the consultation, the referral code and a look at the directories you will get somewhere, and you are allowed to be picky. These details are current as of October 2026; deadlines and procedures can change.
Frequently asked questions
Last reviewed: 20. October 2026